Privacy Policy

This Privacy Policy explains how we collect and store data through our website and business practices. It outlines the rights and choices you have in relation to the personal data we hold.

If you have any questions regarding our privacy practices please email us at dpo@flyingriverlabs.com

How we collect data

We hold the minimum amount of information that we need from you in order to provide our services.

We collect the information you give us such as your name, address and email address. We also collect information during events and business engagement. We store our information through a third-party internet service provider.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We occasionally use the analytics tools provided by social media platforms to identify how our services are being used. 

Consent to use your data and opt-out

When you provide information through our website, our third party service providers or other business interactions, we assume that you consent to us holding your contact data. You can opt out of this by emailing dpo@flyingriverlabs.com

You may, at any moment, exercise your rights under data protection law. These rights include your right to access the data which we hold on you and the right to rectification where the information we hold on you is incorrect. You can ask us to restrict or erase your personal information.

Should you have a concern about our information rights practices, you have the right to complain directly to our supervisory authority, the ICO. 

Their address and contact details are as follows:

Information Commissioner’s Office      
Wycliffe House      
Water Lane      
Wilmslow      
Cheshire      
SK9 5AF

Data retention

We keep your information for as long as it is deemed useful for business purposes or until you request we no longer store it. 

Data Security

We take our obligation to keep your data safe and take steps to protect data against accidental loss to prevent unauthorised access, use, destruction or disclosure including use of password protection on any of our electronic systems or online data storage systems.

How we share personal information

We will not share your information with any third parties for the purposes of direct marketing. In order to provide our services, we work with third parties to communicate with you efficiently and to keep your data safe. They cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. When you send us an email, your email address and the email is stored by Microsoft or Google.

In some circumstances we are legally obliged to share information, for example under a court order.